SMUAA pledges to provide the highest service standards to our members. 

As such, please find our response time to the following:

1. Email enquiries to hello@smuaa.org.sg  for membership
Queries to be replied within 3 working days

2. Calls to phone line +65 8168 5981
Available on weekdays between 9AM - 6PM
 *Missed calls will be followed up on within 1 working day

3. Walk-in enquiries
Available on Wednesday between 2pM - 6PM 

4. Membership processing time
4 working weeks during off-peak
8 working weeks during peak periods*


 * Peak periods are during July, August, October.

 

Last updated on 26 August 2020.